Pro-VIO provides strategic business consulting for small businesses with an emphasis on helping them earn non-dilutive capital through government contracts. We are looking for a Client Relations Specialist to create and support long-term relationships with customers. The ideal candidate will have excellent customer relations, an ability to quickly grasp technical concepts, and be familiar with government entities/contracts.
Responsibilities
● Build relationships with clients
● Attend regularly scheduled and pop-up meetings with clients
● Conduct opportunity searches and present opportunities to clients
● Collaborate with the proposal team to ensure timely submission of proposals
● Create and maintain client folders and project templates
● Organize all proposal documentation and submit proposals
● Help sales team up-sell or cross-sell services and products
● Ensure both the company and clients adhere to contract terms
● Support with business development efforts and relationship building around opportunities
Requirements
● Highly organized
● Self-starter capable of managing work-loads and schedules with minimal oversight
● Professional personality with excellent customer service skills
● Adaptable to a highly dynamic workplace and schedules
● Work will be 100% remote
● Reliable access to a computer, webcam, internet connection and a reasonably dedicated workspace
● Travel occasionally (less than 10% travel anticipated)
● Comfortable with all remote work and video conferencing platforms
● Quickly learn and understand new concepts and technologies
● Part time 15-30 hrs/wk, strong likelihood to grow into full time.
Desired Skills (Ideal candidates will exhibit one or more of the following skills)
● Familiar with government agencies and government contracting
● Background in proposal writing and contract management
● Experience working in a startup, with startups or commercializing technology
● Sales/business development
● Project management
● Technical or scientific degree or background
● Veteran or military spouse
To apply: EMAIL resume and a brief cover letter to christina@pro-vio.com
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