Client Relations Specialist

Pro-VIO provides strategic business consulting for small businesses with an emphasis on helping them earn non-dilutive capital through government contracts. We are looking for a Client Relations Specialist to create and support long-term relationships with customers. The ideal candidate will have excellent customer relations, an ability to quickly grasp technical concepts, and be familiar with government entities/contracts. 

Responsibilities 

● Build relationships with clients 

● Attend regularly scheduled and pop-up meetings with clients 

● Conduct opportunity searches and present opportunities to clients 

● Collaborate with the proposal team to ensure timely submission of proposals

● Create and maintain client folders and project templates 

● Organize all proposal documentation and submit proposals 

● Help sales team up-sell or cross-sell services and products

 ● Ensure both the company and clients adhere to contract terms 

● Support with business development efforts and relationship building around opportunities

Requirements 

● Highly organized 

● Self-starter capable of managing work-loads and schedules with minimal oversight

● Professional personality with excellent customer service skills 

● Adaptable to a highly dynamic workplace and schedules 

● Work will be 100% remote

 ● Reliable access to a computer, webcam, internet connection and a reasonably dedicated workspace 

● Travel occasionally (less than 10% travel anticipated) 

● Comfortable with all remote work and video conferencing platforms 

● Quickly learn and understand new concepts and technologies 

● Part time 15-30 hrs/wk, strong likelihood to grow into full time. 

Desired Skills (Ideal candidates will exhibit one or more of the following skills) 

● Familiar with government agencies and government contracting 

● Background in proposal writing and contract management 

● Experience working in a startup, with startups or commercializing technology

● Sales/business development 

● Project management 

● Technical or scientific degree or background 

● Veteran or military spouse

To apply: EMAIL resume and a brief cover letter to christina@pro-vio.com



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